Zoho Hiring Technical Support Engineers 2025 - Apply Now

Last Updated 2025-02-27
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Technical Support Engineer Job at Zoho – Remote/On-Site Opportunity

Zoho, a global leader in cloud-based software solutions, is hiring for the role of Technical Support Engineer. This is an excellent opportunity for professionals with a passion for troubleshooting and customer support to join a dynamic team. The job offers remote or on-site work options, providing flexibility and a chance to work with one of the most innovative companies in the tech industry.

About Zoho

Zoho is a renowned name in the software industry, known for its suite of online productivity tools and SaaS applications. With a strong presence in over 180 countries, Zoho has been consistently ranked as one of the best places to work. The company values innovation, creativity, and a customer-first approach, making it an ideal workplace for tech enthusiasts.

Job Details

Role: Technical Support Engineer
Location: Remote/On-Site (Flexible)
Job Type: Full-Time
Experience: 1-3 years (Freshers with relevant skills may also apply)
Salary: Competitive, based on experience and skills

Key Responsibilities

As a Technical Support Engineer at Zoho, you will be responsible for providing technical assistance to customers, troubleshooting software issues, and ensuring a seamless user experience. You will work closely with cross-functional teams to resolve customer queries and enhance product functionality. Key tasks include diagnosing technical problems, providing timely solutions, and maintaining detailed documentation of support cases.

Skills and Qualifications

The ideal candidate should have a strong understanding of software systems, excellent problem-solving skills, and the ability to communicate effectively with customers. Proficiency in troubleshooting tools, basic programming knowledge, and a customer-centric approach are essential. A degree in Computer Science, IT, or a related field is preferred.

Why Join Zoho?

Zoho offers a collaborative work environment, opportunities for professional growth, and the chance to work on global projects. Employees enjoy competitive salaries, flexible work options, and a range of benefits designed to support their well-being and career development.

How to Apply

If you’re ready to take your technical support career to the next level, apply now for the Technical Support Engineer role at Zoho. Don’t miss this opportunity to be part of a world-class team. Click the link below to submit your application:

Apply for Technical Support Engineer Job at Zoho

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